Serving Generations of Families Since 1946

Our company was formed in 1946 by David Hearn, Dan’s father & Tom’s grandfather. We’ve kept this company in the family which is now operating under its third generation of leadership.


Our customers are our neighbors

Madison is our home. We are proud when folks see our Hearn uniform and stop us at the grocery store or sit by us at the football game to say hello or share how we’ve helped them.

We are invested in this community just like you. And because of that we want to make sure we give back as much as this community gives to us.

Organizations that we support:

Boy Scout Troop #55
Cub Scout Pack 3055
Here’s Hope Baptist Church
Lake Geauga FOP #16 & FOPA #25
Lifeline of Lake County
Madison Food Bank
Madison Historical Society
Madison Local School District
Madison Ministry Society
Madison Township Light Up the Park
Madison Village Music on the Square
Madison Village Septemberfest
Madison Youth Basketball Association
Project Hope for the Homeless
Rabbit Run Community Arts Center
The Old Tavern Preservation Society

Organizations we affiliate with:

10,000 Small Businesses Alumni
NEW acca-logo

Hearn Plumbing, Heating & Air BBB Business Review

We have strong family values of service, integrity, and trust

We think of our whole team at Hearn as our family. Some of us are actual family members, being a third generation small business. Whether or not their last name is Hearn they are a part of us because they share our values and genuinely care about serving others.

Meet the Team

Our technicians and staff are a part of the vision, mission, and growth of the company. And we invest in their personal growth and well-being in return. It’s why we have longevity in our team.



Dan’s career with Hearn Plumbing, Heating & Air began in 1972 working with his father, Dave. Now with over 45 years of experience, he continues to share his knowledge and expertise with our new team members. While he’s super skilled, he’s also a big goof. Often seen popping out from the corner with a subtle, “BOO!”


General Manager

Tom began his full-time career with the company in 2000. Since then, he has gained a lot of experience in all aspects of the company. He leads the company with a steady hand, a humble heart and a deep-rooted passion to serve our community well. Aside from work, he loves spending time outside with his wife, Dennielle, and daughter, Sloane.


Administrative Manager

Dennielle has been working for the company for over 10 years, starting as a bookkeeper. She is passionate, driven and a multi-tasking queen! She helps keep everyone organized and is always there to high five successes. Outside of work, she loves planning big adventures or quiet evenings at home with her family, listening to music and chatting over a glass of wine.



Customer Service specialist

Haley is equipped with a medical background, making her a pro at going with the flow no matter what is thrown at her. Her patience and sincerity make her a joy to work with and be around. Outside of answering phones, she’s semi-obsessed with TLC’s 90-Day Fiancé and 100% obsessed with her daughter.



Alyson has a medical background, but a dispatcher’s mindset. She is small in stature, but boasts a strong, spunky personality – perfect for managing our technicians. Once the day is over, you’ll find her jamming to Lizzo as she travels home to her 3 kids and husband.


Project Manager

Prior to working for us, Dustin worked in the auto sales industry. He has a passion to serve others and is constantly setting new goals to help him grow. We can always count on him to bring a daily dose of wit and sarcasm to our morning meetings. In his spare time, he is an avid outdoorsman and loves all things football.


service professional

Aaron joined the industry in 2012 and brings a bright smile, enthusiastic personality and caring attitude to the team. He’s always looking to broaden his knowledge and likes to use his personal time traveling, exploring different places and making new friends.


service professional

Matt is passionate and dedicated to helping people and finding solutions to issues within their home. He has an adventurous spirit – you’ll find him cruising in his Jeep, riding his BMX bike and looking for the next great adventure in his spare time!


service professional

Tyler is as kind and genuinely honest as they come. He loves working with his hands and isn’t afraid to use a little elbow grease, which makes him a natural in the world of HVAC. He’s a homebody at heart and values quality time spent with friends and family, hunting and chatting around a toasty campfire!


service professional

Jeff is a 3rd generation member of our company. With an engineering education, he joined the team in 2006 and brought a diverse skill set with him. He’s always happy and smiling; making his energy in the office infectious. He is a certified rock-climbing instructor and he loves sharing his passion for the sport with others.


service professional

Austin is wicked smart, fully understanding of your home’s mechanical systems. He’s our resident medical expert and we turn to him to settle nonsensical office debates with logic and reason. In his personal time, he expands his knowledge through reading and immersion education. Strike up a conversation in Spanish with him!


service professional

Caleb is dedicated to getting the job done right, the first time. He’s patient, kind and shares his servant’s heart to provide an exceptional customer experience. In his spare time, you’ll find him with a guitar in his hands singing songs or spending time with his wife and baby girl!


service professional

Pete is devoted to serving his community and he brings an easygoing demeanor and amazing communication skills to the team. In his spare time, he enjoys painting and spending time with his wife, Nicole and their 7 children. Talk about a full house!


Customer service Specialist

Jeremy is calm and helpful. Which explains why he gets along with pretty much everyone! His willingness to go the extra mile for our customers makes him a perfect fit for the community we serve. He loves playing board games, and values spending time with friends and family!


 service professional

Ulises (Uli for short) is a gentle giant with an infectious personality! Fun and outgoing, he’s sure to brighten your day! His lighthearted, genuine nature WILL put a smile on your face! In his free time, he enjoys listening to music, watching Star Wars and Marvel movies and finding cool Funko POPs for his collection!


Service Professional

Jonathan might be quiet but don’t let him fool you, he’s as witty as they come! Meticulous and organized, he’s a perfect addition to our technical crew. When he’s not going the extra mile at work he likes to spend time outside, watch soccer (Go Mexico!!) and spend time with his family.


Interested in being part of the team?

You don’t have to come from a service background to work with us. We can train you to be an excellent technician, but we can’t teach trustworthiness or an intuitive sense of service.